Privacy Policy

Privacy Policy

Last updated: August 2026

At Calvura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit calvura.com or place an order with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to process your orders and improve your shopping experience. This includes:

  • Personal Identification Information: Your name, email address, phone number, and shipping address when you place an order or contact us.
  • Payment Information: We do not store your payment details. Payments are processed securely through third-party payment providers. For Cash on Delivery (COD) orders, only your order and delivery details are recorded.
  • Device & Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically through cookies and similar technologies.
  • Communications: Any messages, queries, or feedback you send us via email or phone.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate order confirmations, shipping updates, and delivery notifications
  • Respond to your questions and customer service requests
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized activity
  • Send promotional communications (only if you have opted in)

3. Sharing Your Information

Calvura does not sell or rent your personal information to third parties. However, we may share your data with trusted third parties who assist us in operating our business, including:

  • Suppliers & Fulfillment Partners: We work with third-party suppliers who fulfill and ship your orders. Your name, address, and order details are shared with them solely for delivery purposes.
  • Courier & Logistics Companies: Your shipping information is shared with courier partners to deliver your order.
  • Payment Processors: Secure third-party payment providers handle your payment transactions.
  • Technology & Platform Providers: We use platforms such as Shopify to power our store. These providers have their own privacy policies governing data use.

All third parties we work with are required to handle your data responsibly and only for the purposes we specify.

4. Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser. Please note that disabling cookies may affect some features of our website.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve any disputes. Order records may be retained for accounting and legal compliance purposes.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal obligations
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: