Terms & Conditions

Terms & Conditions

Last updated: August 2026

Welcome to Calvura. By accessing or using our website at calvura.com and placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please do not use our website.

1. About Calvura

Calvura is an online retail store operating in Pakistan. We sell products through our website and fulfill orders with the help of third-party suppliers and courier partners. Our business model involves sourcing products from suppliers who ship directly to customers.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age, or are using the site under the supervision of a parent or guardian.
  • You are providing accurate and truthful information when placing an order.
  • You are legally capable of entering into a binding agreement.

3. Products & Availability

We make every effort to display our products accurately, including descriptions, images, and pricing. However:

  • Product images are for illustrative purposes and may slightly differ from the actual item.
  • We reserve the right to modify or discontinue any product without prior notice.
  • Product availability is subject to stock levels and supplier availability. In the rare event that an ordered item is out of stock, we will notify you and offer a refund or alternative.

4. Pricing

All prices on calvura.com are listed in Pakistani Rupees (PKR) unless otherwise stated. Prices are subject to change without notice. The price displayed at the time of placing your order is the price you will be charged.

5. Orders & Payment

  • By placing an order, you are making an offer to purchase the selected product(s) at the listed price.
  • We reserve the right to accept or decline any order at our discretion.
  • We offer Cash on Delivery (COD) as a payment option. For COD orders, payment is collected at the time of delivery by our courier partner.
  • For online payment orders, payment must be completed successfully before the order is processed.
  • Order confirmation will be sent to the email or phone number provided at checkout.

6. Cash on Delivery (COD) Policy

  • COD orders are subject to availability in your delivery area.
  • Please ensure someone is available at the delivery address to receive and pay for the order.
  • If a COD order is refused at delivery without a valid reason, Calvura reserves the right to restrict future COD orders from that customer.
  • Repeated refusals or fake orders may result in account suspension.

7. Shipping & Delivery

We work with third-party courier companies to deliver your orders across Pakistan. Delivery timelines are estimates and may vary depending on your location and courier availability. Please refer to our Shipping & Delivery Policy for full details.

8. Returns & Refunds

We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact us promptly. Please refer to our Refund & Return Policy for full details on how to request a return or refund.

9. Cancellations

Orders may be cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled. Please refer to our Order Cancellation Policy for more information.

10. Intellectual Property

All content on calvura.com, including text, images, logos, and graphics, is the property of Calvura or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written permission.

11. Limitation of Liability

Calvura shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the order placed. We are not responsible for delays caused by courier companies, customs, or circumstances beyond our control.

12. Third-Party Services

Our store is powered by Shopify and we work with third-party suppliers, courier companies, and payment providers. These parties operate under their own terms and privacy policies. Calvura is not responsible for the actions or policies of these third parties.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.

14. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts of Pakistan.

Contact Us

If you have any questions about these Terms & Conditions, please contact us: